Enhanced Customer Service
CM Archive’s unique structure enables you to offer a broader range of tools to your customers without the need for any special hardware or software.
100% Replica Documents
CM Archive’s generated archives are 100% dot to dot replicas of your printed documents.
Speed
In most cases CM Archive's images are available online prior to the printed document reaching your customer. CM Archive is capable of archiving your entire print run ready for presentment over the web within 24 hours.
Security
CM Archive's software architecture ensures complete security. The only way to access these CM Archive images is as a registered CM Archive operator with the relevant access privileges.
Economical
You only pay for each image processed through the CM Archive system, minimising the need to invest in expensive hardware and specialised software. The CM Archive is created directly from your existing print spool.
Index Any Information
CM Archive enables you to index any information within the document, whether it is useful for customer service operators now or in the future.
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A User-Friendly Solution
The fully featured user interface simplifies the archive and retrieval workflow. Operators require minimal training and support calls are reduced.
Small Stored Image Size
At less than one kilobyte stored image size, CM Archive offers storage sizes that are approximately one third the size of the accepted industry average.
Key Benefits
- Start immediately. No lengthy installation period.
- Uses the current print file without the need for new infrastructure.
- Implementation is minimal - simply enable a web browser and log-in to the system.
- Improve customer service. "Stay on the same page" literally.
- Costs are tied to usage, providing short-term payback.
- Minimal administration is required, increasing solution efficiency.
- Document retrieval is performed in seconds, increasing operator productivity.
- CM Archive's unique image format secures your sensitive customer data.
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