Cheque-Mates has officially launched its new state of the
art facility in the Philippines.

The new facility in the Philippines will cater for the expansion of Cheque-Mates contact centre services, IT programming, support, data entry and image processing, and other new era high-value IT and outsourcing services for its International client base.

It is perfect timing as we are about to launch a new service to the local industry, CM Solutions.

CM Solutions is a service focussed on automating business processes through the utilisation of our entire suite of software.

For printers that do not understand mailing but need the functionality, for mail houses that can't afford the high costs of programmers and software licenses, this service will increase your bottom line and give your customers;

  • improved cashflow
  • less risk
  • increased revenue
  • lower costs

The new Philippines operation adds significant capacity to our increasing footprint in this strategic growth area.

Cheque-Mates are committed to growing its operation in the Philippines and will continue to bring on a lot of experienced team members in this market.

The commitment to working life of the Filipino team has helped us increase the quality of our local Australian services. This naturally drives an increased capacity in the country. No local jobs will be lost with this new facility being launched, it will be a growth area for our business for many years to come.

The new site will house the latest technology and equipment, which aids in duplicating our high performance work culture. Cheque-Mates (PH) is focused on providing reliable, cost-effective, professional services to the Document Creation and Distribution Industry.

We are an organisation that understands:

  • Multi-Channel (Paper & Electronic) Delivery of Documents via Mail, Email, SMS, Voice, XML etc.;
  • Complex billing and customer service processes both inbound and outbound;
  • Regulated environments and key drivers behind those environments;
  • Secure transmission of information.

Cheque - Mates (PH) is distinguished by the following:

  • Partnering to offer 10 years as the only Professional Services provider for High Volume Document Distributors in the Philippines.
  • Internationally experienced, customer focused staff.
  • Cheque - Mates (PH) services, technologies, and business systems impact approximately 50 Million documents annually.

SERVICES

Data Quality Services

  • USA/AUS/NZ Address Correction & Standardisation
  • USA/AUS/NZ Postal Pre-sorting
  • NCOA (National Change of Address) Processing
  • Merge/Purge/Casing
  • Research
  • Development of activities, local & abroad, supported in Alabang in an Economic Zone of the Republic or Philippines

Database Maintenance

  • File parsing, processing, reporting & conversion
  • Data Entry Services

Document Composition

  • Design, Develop and Deploy Transactional & Direct Mail Application for both paper and electronic delivery.

Web Design and Development

Back Office Operations

IT Solutions Strategy and Project Management

Outbound Message automation (PReS/Dialogue/Doc 1 etc)

  • Dynamic billing statements
  • Transactional and Transpromotional documents
  • Corporate reports
  • Direct mail
  • Customized insurance policies
  • One-to-one marketing letters

Inbound Message Automation

  • automate its document driven business processes:
  • claims processing in insurance
  • account opening in banking
  • archiving in government
  • electronic health records (EHR) in health care
  • records management in energy and utilities
  • messaging and customer service in telecommunications
  • order to cash improvement in retail
  • automate common document driven business processes including:
  • invoice processing
  • sales order processing
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Programming Languages

  • ASP
  • C++
  • Java
  • Visual Basic
  • .Net

Research & Development Activities for Cheque-Mates is headed up by an Australian Operational Research & Development Manager who has IT Industry based experience over a 22 year period, supported by a Filipino Team consisting of some 10 dedicated staff.

To learn more about how to take advantage of this launch, please contact our team on +61 2 9743 9547 or email via This e-mail address is being protected from spambots. You need JavaScript enabled to view it